PTT | Webinar Topic Descriptions

Communication Essentials

This module teaches the basic skills for communicating effectively, including active listening, verbal communication essentials and non-verbal communication or body language skills. Participants will learn to recognise both their own and others’ communication signals, and gain an understanding of how to improve and maximise their communication strategies.

Positive Influencing

Positive Influencing introduces participants to six key principles of persuasion that have practical application across any work situation or organisational environment. Integral to the development of influencing skills is the notion of authenticity and rapport, and participants will learn how to apply these important standards across their influencing approach.

Skilful Feedback

Skilful Feedback provides participants with an understanding of why feedback is important, what skilful feedback actually involves, as well as the different types of feedback. Participants are given a useful checklist to ensure their feedback is effective, and learn to apply the skills for skilful feedback to practical workplace scenarios.

Polishing the Presenter

In this practical and interactive webinar, participants gain an understanding of the key skills possessed by regarded presenters. Participants will be provided with practical techniques and applied skills for becoming more polished as a presenter.

Resilience in the workplace

This webinar provides participants with an understanding of the key factors involved in increasing resilience and practical techniques to help increase personal resilience. They will also assess their current levels of resilience and optimism, learn the benefits of increased optimism, and learn to apply their own signature strengths.

Practical Negotiation

This practical and interactive webinar introduces the different types of negotiations and the concept of win-win scenarios. Participants will learn the importance of understanding where others are coming from, and key skills and techniques for being a more effective negotiator.

Change Essentials

This module provides participants with an understanding of the processes and phases of change, the different responses to change that individuals can have, as well as specific tips to better managing change themselves.

Coaching Essentials

Coaching Essentials teaches participants why coaching is important, when it is useful, and the basic and foundational skills for coaching others. Practical techniques and skills, as well as an opportunity to plan their   approach to their own coaching scenario is provided.

Workplace Stress

Workplace Stress teaches participants the key causes of stress, what stress looks and feels like, as well as some practical techniques to help better manage stress in the workplace. This module is interactive and engaging, and provides participants with the opportunity to apply the learned skills to their own examples of stress at work.

Workplace Mental Health Basics

This webinar is a concise introduction to the some of the key elements to be aware of in understanding and managing mental health issues in the workplace. Although not designed to replace CommuniCorp’s full-day workshop, this online module will increase participants' awareness of the relevant issues and some basic skills and techniques for dealing with the more common scenarios in today's workplace.